1. Shipping & Delivery
Please allow at least 24 hours for processing of your order. Standard delivery is 3-7 business days after order processing. Our products ship Monday through Saturday, except for US Postal holidays and New Year’s Day, Memorial Day, Independence Day, Labor Day, Halloween, Thanksgiving Day, Christmas Day, and Lightfair International.
2. Standard Shipping Rates
USPS Standard Ground Shipping is free for orders over $100 anywhere in the continental US.
3. International Shipping
We Ship internationally – please call 415-563-5517 or email firstname.lastname@example.org for applicable rates.
4. Shipping problems
If any product is received damaged, or we make a mistake on your order, please retain the packaging material for FEDEX/USPS/UPS inspection and contact us at email@example.com within 10 business days of receipt of your order.. We will fix the problem as quickly as possible.
We do our best to recycle boxes, paper and shipping materials so that we can lessen our carbon footprint on Mother Earth.
Please see the Returns page.
By visiting shineonled.com you agree to accept the practices described in this Shipping Policy Statement.